Samsung has launched the unified hotline in both Arabic and English in order to provide customer support and after sales service at the highest level and to expand the service network, achieving excellence in service and customer satisfaction.
The hotline provides support for mobile phones, smart phones, and audio and video equipment, such as a TV Samsung 3D and Blu-ray 3D Home Theatre system "and" LG "," DVD ", in addition to everything related to home appliances such as washing machines, refrigerators, air conditioners and vacuum cleaners and all computers and cameras.
Doc said Park Director of Samsung in Cairo: "the opening of the hotline center as part of our strategy to develop our relationship with our customers in Egypt. The launch of this service from Samsung was on top of our plans to ensure our customers the best service through direct contact them to find out about their impressions and their complaints and provide them with free technical support.
You can contact Samsung service hotline daily and free from 8 am to 5 pm, at 08007267864 or Samsung 08000
The hotline will provide other services to clients such as opinion polls and pursue the client if there is a delay in product delivery and reply to emails and complaints reception by the Samsung site.
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